The Marketing Bureau


Specialist Marketing & Communications Resourecs

20

Jan

TMB Featured Service Line :: Presentation Skills


ANCIENT FOLKLORE:   In the ancient folklore of Presentation instruction, it was widely held that visualising your audience naked helped to reduce nervousness.   The concept lingers to this day. Warning!   If you're a presenter, a naked audience is not going to improve your concentration!   Eye contact is going to be a real problem for you.   And you're going to be very self conscious about the $2,000 designer suit you're wearing!  Read more >>

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18

Nov

Front Line Should Be Top Line

The 3 Non-Negotiables of Customer Facing Staff

So much is talked and written about customer service as a core business concept that the term has become, frankly, trite. What a tragedy.  Read more >>

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