The Marketing Bureau

How One Small Bank Keeps Its Staff Among The Happiest In Europe
By Susanne Gargiulo
First Published on cnn.com

(CNN) -- For nearly a decade, a Danish bank has been recognized by the Great Place to Work Institute as one of the best small to medium sized companies to work for in Europe. Situated near the quiet coastline on the island of Fyn, Middelfart Sparekasse has an unusual approach to people management that experts say is worth noting. Read more >>

What follows is an actual job application that a 17 year old boy submitted to Walmart in Florida ... and they hired him because he was so honest and funny! (So much for the boring old "Ideal Person Specification")

Lesson Here? Always keep an open mind. About everything.  Read more >>

The 3 Non-Negotiables of Customer Facing Staff. 

So much is talked and written about customer service as a core business concept that the term has become, frankly, trite. What a tragedy.  Read more >>