The Marketing Bureau

By Geoffrey James
First Published on inc.com

First time e-mails to potential customers must be short and make it easy to move to the next step Read more >>

By Karen J Bannan
First Published on btobonline

A clean list—one that contains only active, engaged readers—is important for a number of reasons. It provides better analytics, conversions and fewer spam complaints. It can also boost deliverability because some ISPs are now taking engagement into account when determining what email will be delivered. Still, many marketers hesitate when it comes to culling their database.  Read more >>

By Sean X
First Published on imediaconnection.com

When there are numerous people who want to "stand out" within a company (and show that they can help the brand perform) they tend to push for the ideas that generate more sales -- no matter what the cost. More revenue (and more anything, for that matter) often creates a culture where the shady tactic is not only permitted, but admired.  Read more >>

...To Smash The Wall Between You And Your Customers
By Aaron Shapiro
First Published on fastcompany.com

Twenty years after the Internet first went mainstream, most businesses have yet to take full advantage of the most fundamental opportunity it has created for them. Thanks to digital media, companies can create their own relationships with consumers at incredible scale--and they can use the data from these interactions to build better products, produce more effective marketing and, ultimately, make their customers happier. Read more >>